Legal notice

1. Identification details of the owner

In compliance with Spanish Law 34/2002 of 11 July on Information Society Services and Electronic Commerce, users are informed of the following identification details:

Hereinafter, the owner of the website will be referred to by the trade name “ORÉ”.

2. Purpose of the website

The purpose of this website is to provide information about ORÉ and to enable the online sale of clothing, accessories and products related to the brand’s activity.

This Legal Notice governs access to, browsing and use of the website, without prejudice to the fact that certain activities, services or transactions may be subject to specific terms and conditions.

Purchases made through the website are also governed by the Terms of Service, Refund Policy, Shipping Policy, Privacy Policy and any other conditions displayed to the user before completing an order.

3. Acceptance of the terms of use

Accessing and using the website grants the status of user and implies acceptance of the terms set out in this Legal Notice.

If the user does not agree with these terms, they must refrain from using the website.

The user undertakes to use the website, its content and its services diligently, lawfully and respectfully, in accordance with applicable legislation, good faith, public order and this Legal Notice.

4. Access and use conditions

General access to the website is free of charge, except for any connection costs charged by the telecommunications provider contracted by the user.

The user undertakes not to use the website to:

  • Carry out unlawful or fraudulent activities or activities contrary to good faith and public order.

  • Distribute illegal, offensive, discriminatory, violent or harmful content or materials, or content that infringes the rights of third parties.

  • Introduce viruses, malicious software or any other elements that may alter, damage or prevent the website from functioning properly.

  • Attempt to gain unauthorised access to systems, accounts, data or restricted areas.

  • Use the website’s content for commercial purposes without prior authorisation.

  • Provide false or inaccurate information, or information belonging to third parties without being authorised to do so.

  • Carry out any action that may harm ORÉ, other users or third parties.

ORÉ may restrict or suspend access to the website when it detects use that is contrary to these terms or when necessary to ensure the security and proper functioning of the website.

5. User registration and accounts

When a feature requires the creation of an account, the user must provide truthful, complete and up-to-date information.

The user is responsible for properly safeguarding their login credentials and maintaining their confidentiality. Any activity carried out through their account will be deemed to have been performed by the user, unless unauthorised access has previously been reported.

The user must inform ORÉ as soon as possible if they detect misuse of their account, loss of their credentials or any unauthorised access.

ORÉ may suspend or cancel an account where there are reasonable indications of fraudulent use, identity theft, breach of these terms or a risk to the security of the website.

6. Product information, prices and contracting

ORÉ endeavours to ensure that product information, descriptions, photographs, characteristics and availability are clear, accurate and up to date.

Product images are provided for information purposes. Slight differences in colour may occur due to lighting, the screen being used or the device settings, without affecting the essential characteristics of the product purchased.

Before completing a purchase, the user will be informed of the total price applicable to the order, the corresponding taxes, shipping costs and any other additional costs they may be required to pay.

The user will be able to review the contents of their order and correct any errors before making payment.

Placing an order implies acceptance of the conditions applicable to the purchase. Once the contracting process has been completed, the user will receive confirmation at the email address provided during the purchase.

Specific information regarding payments, shipping, deliveries, cancellations, returns, exchanges and refunds is set out in the Terms of Service and the corresponding policies available on the website.

7. Website availability

ORÉ takes reasonable measures to keep the website available and functioning properly. However, it cannot guarantee continuous or uninterrupted access or that the website will be free from errors or technical incidents.

Access may be temporarily suspended due to maintenance, updates, technical problems, provider failures, force majeure events or circumstances beyond ORÉ’s reasonable control.

Whenever possible, ORÉ will endeavour to resolve any incidents within a reasonable period and minimise any interruption to the service.

8. Intellectual and industrial property

The contents of the website, including, but not limited to, texts, photographs, images, videos, designs, logos, trademarks, trade names, graphics, icons, files, code, structure, selection and presentation of content, belong to ORÉ or are used with the corresponding authorisation or licence.

Access to the website does not grant the user any intellectual or industrial property rights over such content.

The reproduction, distribution, public communication, transformation, extraction, reuse, making available or exploitation of the content, in whole or in part, is prohibited without the prior and express authorisation of its owner, except where permitted by applicable legislation.

The user may view and use the content exclusively for personal and non-commercial purposes related to browsing and purchasing through the website.

Any third-party trademarks, trade names, logos or distinctive signs that may appear on the website belong to their respective owners.

9. User-submitted content

When the website allows users to publish reviews, comments, images or other content, the user guarantees that they hold the rights and authorisations required to share such content.

The user may not publish content that is unlawful, false, offensive, discriminatory or fraudulent, or that infringes the privacy, intellectual property, image rights or any other rights of third parties.

ORÉ may remove content that breaches these terms, applicable legislation or the rights of third parties.

The removal of content does not imply that ORÉ assumes responsibility for the actions of the user who published it.

10. Liability

ORÉ will be liable for its actions in accordance with applicable legislation.

ORÉ will not be liable for damages arising from:

  • Use of the website that is contrary to the law, this Legal Notice or the instructions provided.

  • Interruptions, technical errors or failures caused by providers or third parties beyond its reasonable control.

  • Viruses, malicious software or harmful elements introduced by third parties.

  • Unauthorised access resulting from the user’s failure to comply with their security obligations.

  • False, incomplete or incorrect information provided by the user.

  • Actions carried out by third parties through external links, platforms or services.

Nothing in this Legal Notice limits or excludes any rights granted to consumers and users by law or any liability that cannot legally be limited or excluded.

11. Links to third-party websites

The website may contain links to pages, applications, social networks or services operated by third parties.

These links are provided to offer additional information or functionality. ORÉ does not necessarily control such websites and is not responsible for their content, availability, security, operation, privacy policies or terms of use.

The inclusion of a link does not imply any relationship, cooperation, approval or recommendation by ORÉ unless expressly stated otherwise.

Users must review the applicable terms and policies before using any external platform or service.

12. Personal data protection

Users’ personal data will be processed in accordance with applicable data protection legislation.

Information regarding the data collected, the purposes of processing, recipients, data retention and the exercise of rights is set out in the website’s Privacy Policy.

To exercise their rights or submit a data protection enquiry, users may contact ORÉ at gestionoreform@gmail.com.

13. Cookies

The website may use cookies and similar technologies that are necessary for its operation, as well as analytics, personalisation or advertising cookies where the user has provided the corresponding consent.

Information about the cookies used, their purposes, duration, providers and the mechanisms for configuring or withdrawing consent is available in the Cookie Policy and in the website’s cookie preference panel.

Users may change their consent preferences through the options provided on the website.

14. Commercial communications

ORÉ will only send commercial communications by electronic means where there is a lawful basis for doing so under applicable legislation.

Where communications are based on the user’s consent, the user may withdraw that consent at any time by using the unsubscribe link included in the messages or by contacting gestionoreform@gmail.com.

Withdrawal of consent will not affect communications that are necessary to manage orders, payments, shipping, returns, incidents or the contractual relationship with the user.

15. Minors

Minors must not make purchases or provide personal data through the website without the involvement and authorisation of their parents, guardians or legal representatives where such authorisation is required.

Parents, guardians or legal representatives are responsible for supervising access to and use of the website by minors under their care.

16. Changes to this Legal Notice

ORÉ may amend this Legal Notice to reflect legislative, technical or operational changes, or changes related to the services offered.

The applicable version will be the version published on the website at any given time. Where a change is significant, the revision date will be updated and users will be informed where required by applicable legislation.

Last updated: 3 October 2026.

17. Governing law and jurisdiction

This Legal Notice is governed by Spanish law, without prejudice to any mandatory provisions that may apply depending on the user’s place of residence.

Where the user is acting as a consumer, any dispute will be resolved before the courts with jurisdiction under applicable legislation, respecting in all cases the rights and legal jurisdiction granted to the consumer.

Where the user is acting as a business or professional and the applicable legislation allows the parties to agree on jurisdiction, the parties submit to the courts of Madrid, unless a mandatory rule establishes a different jurisdiction.

18. Contact and complaints

To submit a complaint regarding the use of our services, you may contact us through our contact form. ORÉ will respond to communications and complaints within a reasonable period and in accordance with applicable legislation, and is committed to seeking a resolution to any dispute at all times.